Customer CARE

We are here to serve you. Up Range Exchange is owned by a Cowboy Action Shooter, so we know what you want. If we don't have it, just let us know and we will try our best to help you out. If you are not happy for any reason please let us know. We love hearing from our customers.

PRIVACY & SAFETY

Securely pay for your order using a Credit Card or by using Paypal.

We do not keep or see any of your credit card information. If you are not comfortable using a Credit Card or Paypal, please use the "Checkout" Button. We will contact you within 24 hours to give you information to pay by check or money order.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments, Check or Money Order (by request)

SHIPPING POLICY

As of now, we will NOT be shipping outside of the United States.

We will use the United States Postal Service for our shipping unless otherwise noted.

We try to be as accurate as possible with shipping costs.

RETURN POLICY

Please look over the photos and descriptions carefully. We will try our best to give an accurate description of the items.

On Used Items, we will not except any returns or exchanges.

Used Items are Sold “AS IS”.

Returns on New Items will be accepted. Items are to be returned in “New” condition within 30 days of the purchased date. This means in the original condition, unwashed, with tags attached. Return shipping is the customer’s responsibility.  Full refund will be given for the original purchased price (minus original shipping costs) on New Items once the item is returned.

 
 

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